Newest Classical Superstar Style Eyewear Frame Women Optical Eyeglasses Computer Glasses Spectacle Frame Oculos
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Order Custom Prescription Lenses
2: Choose Lenses At the Below Buttom!
Customer Reivew:
My Experience Was a Nightmare 😠: A Warning About the $19.95 'Next-Day' Delivery Lie
I'm writing this as a warning to others about my terrible online shopping experience. This place is nothing more than an automated business that cares nothing about its customers. They are a fraud, ripping customers off for services that they charge for and do NOT provide. I paid an extra $19.95 for "next day delivery," only to be told it would take days and then receive my glasses nearly a week late. After being trapped in an endless loop of automated chats and phone menus, I finally managed to reach a person to demand a refund for a service I never received.
Customer: I finally get a human! I paid $19.95 for next-day delivery, and my order from six days ago was just delivered today. Your automated system is a nightmare. I want my shipping fee refunded immediately.
CS Rep: I am so sorry to hear about the significant delay with your order and the trouble you've had reaching us. I can absolutely understand your frustration. Can I please get your order number to pull up the details?
Customer: It's [Order Number]. I don't want excuses; I want the $19.95 you charged for a service you clearly didn't provide. Your website is completely misleading.
CS Rep: Thank you for that. I see the order here, and you are absolutely correct; the delivery timeline was not met. I sincerely apologize for this error. I am processing a full refund of the $19.95 shipping fee for you right now.
Customer: Fine. When will I see that money? This entire experience has been unacceptable.
CS Rep: The refund will be credited back to your original payment method within 3-5 business days. Again, on behalf of our company, I am truly sorry for the poor experience and lack of communication you've had.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From a Shopping Nightmare to a Dream Come True ✨: How This Website Restored My Faith!
It's amazing how a simple accessory can completely elevate your look and boost your confidence. So many of you have been asking about the glasses I've been wearing in my recent posts. They are the secret behind my new favorite look, and I'm so excited to share them with you. This Classic Superstar Style Eyewear isn't just about clearer vision; it's about making a statement without saying a word. If you're ready to see the difference for yourself, you have to check them out. I have to share my recent shopping journey because it started out so terribly. My last attempt to buy glasses online from another company was a complete nightmare. 😤 I paid an extra $19.95 for "next-day delivery," only to receive my order nearly a week late. Trying to get a refund was a joke—I was trapped in an endless loop of automated chats and phone menus. It felt like they just wanted to take my money and offer zero real service. I was so frustrated and ready to give up on online eyewear completely. 😭
Honestly, I was skeptical about trying again. 🤔 But a friend couldn't stop raving about their experience with Mozaer.com, promising it was different. I was hesitant, but their website looked so user-friendly, I decided to give it one last shot. And I'm so glad I did! As one reviewer put it perfectly:
"Love my glasses. Will definitely use them again next time I purchase new ones. Service and shipping were fast and the price was so much better than getting them from my eye dr."
That sums up my experience exactly. From the easy ordering process to the speedy delivery, everything was seamless. The quality of the frames is fantastic, and the price was unbeatable. It was a complete 180 from my last disastrous purchase. The customer service was responsive and helpful, which was a huge relief. I was so impressed that I immediately went back to check out their collection of reading eye glasses for women for my mom. Mozaer.com has truly restored my faith in buying glasses online. What a fantastic find! ✨😃
评论
发表评论