Luxury Brand Cool Wrap Around Sunglasses Women Sports Futuristic Y2K Cat Eye Glasses Mirror Shades 2000'S Eyeglasses
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
GlassesUSA: A Glitchy Nightmare & Customer Service Disaster! 😤
Let me tell you, my recent online shopping experience with GlassesUSA was nothing short of a nightmare, and I'm sharing this as a cautionary tale for anyone considering them. I found them to be completely dishonest, and they simply didn't honor their promotions. The website itself was full of glitches, making it impossible to even collect the BOGO offer I was entitled to. After all that, there was absolutely no customer service to speak of – no 24-hour support, no agent to talk to. It felt incredibly unprofessional. I felt compelled to leave a review and engage with customer service because they messed up my order and admitted it, yet their proposed solution was just absurd.
Customer: Hello, I'm calling because I'm extremely frustrated with an order I placed. I was supposed to get a Buy One Get One Free offer, but it never applied, and your website was full of glitches preventing me from getting it. CS Rep: I apologize for the difficulty you experienced with our website and the promotion, sir/madam. I understand how frustrating that can be. Can I please get your order number so I can look into this for you? Customer: My order number is 98765. It's ridiculous that you expect me to return glasses that are already correct in style and prescription just to reorder them to fix your mistake. Why can't you just credit my card for the discount? CS Rep: Thank you for providing the order number. I see the issue with the BOGO offer not being applied. Our current policy for rectifying a missed promotion requires a return and reorder to ensure the system processes the discount correctly. I understand this is not ideal, and I apologize for the inconvenience this causes. Customer: Inconvenience? This is more than an inconvenience; it's unprofessional! You admitted it was your mess-up. Returning and reordering is not a simple solution for a customer. I just want the promotion honored with a direct credit. Is that really so hard? CS Rep: I hear your frustration, and I truly regret that our standard procedure is causing you such difficulty. While a direct credit for the promotional amount isn't typically something our system allows for BOGO offers once an order is placed, let me consult with my supervisor to see if there's any alternative resolution we can provide in this specific situation, given the website issues you faced. Please bear with me for a moment.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Nightmare to Dream: Mozaer.com Redeems Online Eyewear Shopping! ✨😃
I've been absolutely loving the way these new shades complete my look – every time I wear them, I feel an instant surge of confidence and get compliments galore! If you've been searching for that perfect accessory to instantly elevate your style and make a bold statement, then look no further. These aren't just sunglasses; they're a fashion revolution. Ready to transform your everyday outfit into something extraordinary? Dive into the future of eyewear and discover the magic of these Futuristic Y2K Sunglasses for yourself! My last online glasses purchase was a total nightmare 😤. The company was completely dishonest, didn't honor promotions, and their website was full of glitches. Customer service? Non-existent! It was incredibly unprofessional, leaving me feeling ripped off and utterly frustrated 😭.
After such a terrible experience, I was hesitant to buy glasses online again. But I needed new shades, and after seeing some promising reviews for Mozaer.com, I decided to give them a shot 🤔, hoping for a completely different outcome. I even saw a review saying, "I had a great experience with Mozaer.com. They were extremely helpful and adjusted my glasses so now they’re perfect. They have great prices! I definitely recommend coming, I will be back for my sunglasses and my other prescription glasses!" This really encouraged me.
And I'm so glad I did! From the moment I landed on their site, the experience was smooth and intuitive. The product quality is fantastic ✨, far exceeding my expectations, especially after my previous ordeal. Their customer service is responsive and genuinely helpful – a stark contrast to what I'd faced before. The prices are unbeatable too! I'm even thinking of getting a pair of reading glasses from them next. Mozaer.com truly delivered on quality and service, restoring my faith in online eyewear shopping! 😃
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